Written communication is a primary category of
communication. It is about sending message through written words through
various media. It can be in several forms such as letters, e-mails, notices,
display boards, placard, posters, memos, prospectus and many more.
Essentials of Written communication
skills include:
·
Message
should be coherent
·
It
should be concise
·
Emphasis
should be on particulars of the message
·
Clarity
of the written message is most important
·
Jargons
should be avoided
·
Completeness
with comprehensive coverage should be there
·
Brevity
should be there
·
It
should be accurate
·
It
should provide facility for further reference
·
Message
should not be confusing due to improper or un necessary usage of words
·
It
should not be complicated with irrelevant information
·
It
should not be misrepresented with wrong facts and figures
Advantages
of Written Communication
·
It
is more reliable
·
Influence
of self interest and attitude is minimum
·
It
has capacity of being stored
·
It
is suitable for lengthy matters to be communicated
·
It
improves organisational efficiency
·
It
provides information for decision making
·
It
is best for long distance communication for geographically far off locations
·
It
is very useful where documentation work is involved
·
It
can reduce mistakes and errors based on earlier records
·
It
will not carry gossip
·
It
will record evidence of confidential information conveyed
·
Message
will not suffer from danger of being distorted
Limitations
of Written Communication
·
It
can involve confusion and misinterpretation
·
Personal
touch will be absent
·
Two-way
communication will not be quick
·
It
is slow communication
·
Scope for interaction is limited
·
Immediate
feedback will not be there
·
Devices
of communication can have technical problems
It is very important to plan communications as
per the purpose, urgency, location and medium of communication and with the right information that is required to be communicated.