Oral communication is also called as Verbal
communication. Speech is the earliest common medium of communication. Human relation is the fundamental element in
this form of communication.
Verbal communication skills can be improved
upon by ensuring the following:
·
Open
speech with a smile
·
Maintain
clarity of message
·
Keep
up brevity of the message
· Choose
precise and most appropriate words
·
Sequence
the message properly
·
Avoid
using jargons
·
Maintain
friendly atmosphere
·
Use
personal greetings
·
Show
appreciation
·
Show
personal interest
·
Make
the listeners feel important
·
Show
empathy towards listeners
·
Use
appropriate language
·
Maintain
appropriate personal appearance
·
Use
right body language
·
Use
sense of humour according to the situation
Advantages
of Verbal Communication
·
It
saves time
·
It
saves cost
·
It
is effective
·
It
can be used in emergency situations
·
It
involves accuracy and speed
·
It
can be through devices in far away communications
·
Faster
two way communication is possible
There
are certain disadvantages too
·
It
can be disturbed by noise around
·
It
can be costly at times
·
Secrecy
and confidentiality can’t be maintained completely
·
It
can involve language problem
·
Devices
of communication can have technical problems
·
There
will be a problem of record and evidence for confidential information